FAQ

1. How to get the ESP Apps?

To download (1), install (2) and activate (3) the ESP applications please follow the instructions below.

1) Download instructions

  • Open an Internet browser on your device. Go to www.careerpaths-esp.com
  • Go to Download Area.
  • A new page will load with a reference to each operating system. Click on the relevant operating system icon of your device, e.g. if you are on an Android smartphone click on the Android icon.

2) Installation Instructions

Android

  • To install the applications you need to go to the device's settings -> Security. Under Device Administration check the box Unknown Sources: Allow installation of apps from unknown sources.
  • Use the device's File Manager to navigate to the Downloads folder (e.g. /Phone storage/Download) and install the application by tapping once on the downloaded .apk file. If the device doesn't have a File Manager, we recommend using Astro File Explorer which can be found in Play Store.
  • Once the application is installed, it can be found among the rest of the device's applications.

Windows

As of April 2014 Microsoft has ceased support for Windows XP. As a result CLIL Apps are NOT supported on Windows XP.

  • Use the device's file manager to navigate to the Downloads folder (e.g. on Win7 C:\Users\yourusername\Downloads). Locate the downloaded .zip file.
  • Right-click on the downloaded .zip file and choose Extract Here.
  • When the extraction is complete, double-click on the extracted .exe file to start the installer. Follow the on-screen instructions.

MAC OS X

  • Use Finder to navigate to Downloads and double-click on the downloaded .dmg file.
  • Once the .dmg file opens, double-click the installer icon to start the installation. Follow the on-screen instructions.

3) Activation Instructions

To activate the application on any operating system, an Internet connection is required.

  • Start the app.
  • You will be prompted to enter your email. Please provide an email address that you check regularly to receive notifications for available application updates.
  • In the Passcode field enter the Serial Number you have been provided with.
  • Click Submit.

The application comes free with the purchase of the book and runs for 3 years after it has been activated. The serial numbers are valid for up to 3 activations. If you activate an app on a device and then delete it, e.g. after a format, you are required to activate it again. After you've activated the app 3 times, a new serial number is required for further activations. In such a case a new book needs to be purchased.

Troubleshooting

  • There is an issue with how the app recognizes swipe gestures on Android 4.4. We recommend either upgrading or downgrading your Android device to an later or earlier version of Android respectively, for the app to function properly.
  • If the download doesn't start due to server overload, please try again in a few minutes.
  • If the activation fails check that you are connected to the Internet, that the device's time and date are set properly and that you've typed the Serial Number correctly and in uppercase letters.
  • The applications have been tested on Samsung Galaxy S3, Galaxy Nexus, THL W8, Prestigio P5044Duo, TurboX SpiceIV and ASUS Transformer Pad.

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